Shipping:
How are the products shipped?Most orders are shipped via UPS, FedEx Ground, or USPS. Shipping is FREE within the 48 continental United States.
How long will it take for my product to ship?Fuf chairs usually ship within 2 weeks. However, since they are made to order, it is not unusual for Fuf chairs and other product made by Comfort Research to take up to 3 or 4 weeks to ship.
Most of our other products ship in 3-5 business days, but please see the individual product pages for specific shipping estimates.
How do I track my order?If available, tracking numbers will be sent via email when your product ships.
Will you ship outside of the continental US?Due to the size of our products, we are unable to ship outside of the continental US.
Is Overnight or Express shipping available for your products?No. Express shipping service requires additional charges, and it can be very expensive due to the size of the chairs (often several times higher than the cost of the bean bag chair).
Do you ship to Alaska or Hawaii?Unfortunately we cannot ship to Alaska or Hawaii at this time.
Do you ship to Canada?Unfortunately we cannot ship to Canada at this time.
Do you ship to PO/APO/FPO addresses?Unfortunately we cannot ship to PO Boxes or Military addresses at this time.
Return Policy:Please
inspect the delivery as soon as it arrives. If you suspect any damage, you can refuse the product or make a written statement on the freight bill before you sign and accept shipment. If you are not present for delivery or discover concealed damage, please contact our customer service department (
contact@beanbagzilla.com) as soon as possible for instructions.
Please retain all packaging for return shipments.
If you are unsatisfied with a product you have purchased from Beanbagzilla for any other reason, you may return that product for a full refund for up to 30 days from the date of purchase. However, return shipping charges will be your responsibility. Returns accepted within 30-60 day from the date of purchase will be subject to a 15% restocking fee in addition to shipping and handling charges. No returns will be accepted after 60 days from the date of purchase. Please retain all packaging for return shipments.
